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Help Desk Support

The 24x7 on-going maintenance and Help desk support is Designed for customers who need continued protection  through  on-going  firmware  updates  and  advanced  technical  support,  Tech Track  Dynamic Support is available during normal business hours, or 24x7, depending on your needs. Services include:

  • Annual subscription to firmware updates and upgrades
  • Access to telephone and Web-based support for basic configuration and troubleshooting assistance
  • Advanced exchange hardware replacement in the event of failure
  • Annual  subscription  to  Tech Track  Service  bulletins  and  access  to electronic support tools and moderated discussion groups
  • Optional upgrades for next-day and on-site support services
 

Tech Track Website Launched

 

 

-News & Updates Coming Soon! 

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